Privacy Policy

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request a free site assessment
• Subscribe to our newsletter
• Communicate with us via email, phone, or other means
• Request a quote or solar consultation

This personal information may include:

• Name and contact details (email address, phone number, mailing address)
• Location information (village, taluk, district)
• Property details (roof area, electricity bill information)
• Service preferences and requirements

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on pages
• Device identifiers

2. How We Use Your Information

We use the information we collect in the following ways:

• To provide services: To process your requests for solar assessments, quotes, and installations
• To communicate with you: To respond to your inquiries, send you updates, and provide customer support
• To improve our services: To analyze usage patterns and improve our website and services
• To send marketing communications: With your consent, to send you newsletters, promotional offers, and updates (you may opt-out at any time)
• To comply with legal obligations: To comply with applicable laws, regulations, and legal processes
• To protect our rights: To detect, prevent, and address technical issues and fraud

3. Information Sharing

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Web hosting and IT services
• Email marketing services
• Analytics services
• Payment processors (if applicable)

These service providers are contractually obligated to protect your information and are only permitted to use your information to provide services to us.

3.2 Government Authorities

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

3.4 With Your Consent

We may share your information with your consent for any other purpose.

4. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. The specific retention period varies based on the type of information and the purpose for which it was collected.

6. Your Rights

Under applicable data protection laws, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing of your information
• Portability: Request transfer of your information to another service provider
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent at any time (where processing is based on consent)

To exercise these rights, please contact us at info@suncatcherpower.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our website. Cookies are small text files stored on your device that help us provide better user experience and analyze usage patterns.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the website after any changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: